Privacy Policy
1. Introduction
At https://ecard.org.uk/, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services.
By accessing or using our website and services, you agree to the practices described in this policy.
2. Information We Collect
We collect personal information from users in the following ways:
2.1 Personal Information
When you create an account, place an order, or sign up for our newsletter, we may collect personal details such as:
- Name
- Email address
- Payment information (e.g., credit card details or PayPal account)
- Phone number
- Billing address (if applicable)
2.2 Usage Data
We also collect non-personal information about how you use the website, such as:
- IP address
- Browser type and version
- Pages visited
- Time spent on the site
- Referring URL
This information helps us analyze usage trends and improve our services.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process orders and send you purchased digital cards
- To communicate with you regarding your orders, account, and service updates
- To improve website functionality and user experience
- To send promotional emails, newsletters, or offers (with your consent)
- To protect our website from security threats and fraud
- To comply with legal obligations
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party partners for the following reasons:
- Payment Processors: We may share payment details with trusted payment processors like PayPal or Stripe to complete transactions.
- Service Providers: We may share information with companies that assist us in operating our website, conducting business, or servicing you (e.g., web hosting, email marketing services).
- Legal Requirements: We may disclose your information to comply with legal obligations, enforce our Terms and Conditions, or protect the rights, property, and safety of our users and the public.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your user experience and analyze how you interact with our website. Cookies are small files stored on your device that help us remember your preferences and improve the performance of our site.
You can choose to disable cookies in your browser settings, but this may limit some functionality of the website.
7. Your Rights
As a user, you have the following rights regarding your personal data:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request corrections to any inaccurate or incomplete data.
- Deletion: You have the right to request the deletion of your personal information under certain circumstances.
- Opt-out of Marketing: You can opt out of receiving marketing emails at any time by clicking the "unsubscribe" link in our emails.
To exercise any of these rights, please contact us at info@ecard.org.uk.
8. Retention of Data
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
9. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected personal data from children, we will take steps to delete such information.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. We will post the revised policy on this page, and the date of the latest revision will be indicated at the top.
By continuing to use our services after any changes to the Privacy Policy, you agree to the updated terms.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:
Email: info@ecard.org.uk
Phone: +15732843112